GIUSEPPE ZANOTTI Bijou sandals BRAND: GIUSEPPE ZANOTTI MADE IN: ITALY COLOR: Green MATERIAL: Leather SIZE: 36 1/2 MEASUREMENTS(Size): Hight of heel3.1 inchs8.1 cm COME WITH: External :M/Internal : MCondition Chart N. Brand New: Never been used/UnusedM. Mint: Almost brand new/Slight usabilityNM. Excellent: Unused condition but with tiny scratches and/or stainsSS. Very Good: Slightly used condition with minor scratches and/or stainsS. Good+: Good used condition, scratches and/or stains are repaired/removedA. Good: Good used condition with some scratches and/or stainsAB. Fair+: Used condition with some noticeable scratches and/or stainsB. Fair: Fairly used condition with some obvious scratches and/or stainsBC. Recycle+: Heavily used and shows obvious scratches and/or stains C. Recycle: Heavily used, needs repairComment: Free Shipping Worldwide with EMS(Express include Full Insurance)EMS Express Mail Service is the fastest International Mail Service with Tracking Number & Insurance.We are unable to ship to PO Boxes or APO/FPO addresses.Please allow 1-2 business days for your order to process and ship out.Packages shipped from Japan usually reach their destination quickly but please allow 10 days.All packages will be professional packed with cardboard box.Combine Shipping is Available. Please ask details before purchase. We Accept PAYPAL ONLY. PAYMENT MUST BE WITHIN 7 DAYS OF PLACING YOUR ORDER. We only ship to the mailing address registered to the PayPal account from which we receive payment. Please make sure your PayPal mailing address is current and correct. We Sell 100% Authentic Products Please not that we do not accept returns if you are simply not satisfied with the item.Refunds available when and if items are not as described in our listings.Return postage payable by the buyer and not refundable.How to Return Items: 1. If the letter of approval is not included with the returning item(s), it may take longer to process. 2. Please write "Re-Imported Goods" or "Return Cargo" in large letters on the surface of the parcel. .3. Please send the goods by Int'l postal service or by an airmail service that provides a tracking number. You must pay for shipping charges in advance. Collect/Cash on Delivery (COD) shipments will not be accepted. Your satisfaction is very important to us. Please contact us regarding any problems before leaving negative feedback.If you have any questions please contact us and we will be happy to help you. We will reply within 24 hours. We buy and sell luxury brand items in Tokyo, Japan since 2006. There is a large volume and market for pre-owned designer's clothes here in Japan.We can not legally buy and sell any fake items. The laws here are very strict.Stores like ours must be certified and registered with the Tokyo Police Department to even own the business. License #: 304380706584 Thus, pre-owned dealers in Japan have become very skilled and experienced in recognizing fake items. This high level information in the identification of fake items is shared with those in pre-owned market in order to protect us and our customers. Each item is thoroughly checked by our in-house authenticators before resale. Copyrightc 2014 Brantage. All rights reserved.